Frequently Asked Questions

Everything you need to know about bringing Appointed quality into your home.

What is the typical shipping timeline for furniture and decor?

Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-4 weeks for transit and scheduling.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our international shipping options to more countries in the near future.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.

How can I track my order status?

Once your order is processed, you will receive a confirmation email with a tracking number. You can also view your order status by logging into your account on our website.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Shop Pay Installments.

Are your products sustainably sourced?

Yes, we prioritize ethical manufacturing and sustainable materials. Many of our wooden pieces are FSC-certified, and we partner with artisans who follow fair-trade practices.